From scratch, the Directors set up a new company during the Covid pandemic and compiled a comprehensive care package for each service user, based on requirements and guidance from Adult Social Care and the clients / families to the standards expected by the Care Quality Commission (CQC). Detailed company policies were drafted alongside documentation that enabled the detailed reporting and logging of events, medication records, well-being and evidence of independent living.
After a very sucessful first year, the company secured further funding from Adult Social Care to continue the care of the service users with ten part-time employees covering a 24hr shift pattern, 7 days a week. With the company systems and processes in place that were proven to work effectively, the Directors are working towards CQC regulation in 2024. Once achieved, the company will look to expand albeit abiding by its mantra of 'quality not quantity'.
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