PRIVACY POLICY

This privacy policy applies between you, the user of this website and CAM SUPPORTED LIVING CIC, the owner and provider of this website. CAM SUPPORTED LIVING CIC takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can also be found on our website.  Please read this privacy policy carefully. 

Definitions and interpretation 

1.       In this privacy policy, the following definitions are used:

• Data - Collectively, all information that you submit to CAM SUPPORTED LIVING CIC via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
• Data Protection Laws - Any applicable law relating to the processing of personal data, including but not limited to the UK GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the UK GDPR is effective in the UK.
• UK GDPR - The Data Protection Act 2018 .
• CAM SUPPORTED LIVING CIC, we or us - CAM SUPPORTED LIVING CIC, a company incorporated in England and Wales with registered number 12103449, whose registered office is at 21 Weavers Road, Wellingborough, Northamptonshire, NN8 3LF.
• User or you - Any third party that accesses the website and is not either (i) employed by CAM SUPPORTED LIVING CIC and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to CAM SUPPORTED LIVING CIC and accessing the website in connection with the provision of such services.
• Website - The website that you are currently using, https://www.camsupportedliving.com and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1. In this privacy policy, unless the context requires a different interpretation:
2. The singular includes the plural and vice versa.
3. References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy.
4. A reference to a person includes films, companies, government entities, trusts and partnerships.
5. "including" is understood to mean "including without limitation".
6. Reference to any statutory provision includes any modification or amendment of it.
7. The headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

1. This privacy policy applies only to the actions of CAM SUPPORTED LIVING CIC and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
2. For purposes of the applicable Data Protection Laws, CAM SUPPORTED LIVING CIC is the "data controller". This means that CAM SUPPORTED LIVING CIC determines the purposes for which, and the manner in which, your data is processed.

Data collected 

5.       We may collect the following data, which includes personal data, from you: 

1. Name.
2. Contact Information such as email addresses and telephone numbers.
3. Demographic information such as postcode, preferences and interests.

            In each case, in accordance with this privacy policy. 

How we collect Data 

6.       We collect Data in the following ways: 

1. Data is given to us by you.
2. Data is collected automatically.

Data that is given to us by you 

7.       CAM SUPPORTED LIVING CIC will collect your data in a number of ways, for example:

1. When you contact us through the website, by telephone, post, e-mail or through any other means.
2. When you use our services.

          In each case, in accordance with this privacy policy.

Data that is collected automatically 

8.       To the extent that you access the website, we will collect your data automatically, for example:

1. We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and may include your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
2. We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see the section below, headed "Cookies".

Our use of Data 

9.       Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our                                       website. Specifically, data may be used by us for the following reasons: 

1. Internal record keeping.
2. Improvement of our products / services.
3. Transmission by email of marketing materials that may be of interest to you.

            In each case, in accordance with this privacy policy.

10.      We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object               in certain circumstances (see the section headed "Your rights" below). 

11.      For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in: 

1. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us or ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
2. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
3. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your Rights" below.

Who we share data with 

12.      We may share your data with the following groups of people for the following reasons: 

1. Any of our group companies or affiliates - to ensure proper administration of our website and business.
2. Our employees, agents and/or professional advisors - the user information will be processed by employees of the company to make contact with the user regarding the services provided by the company.

          In each case. in accordance with this privacy policy.

Keeping data secure 

13.      We will use technical and organisational measures to safeguard your data, for example:

1. Access to your account may be controlled by a password and a user name that is unique to you.
2. We store your Data on secure servers.

14.      Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your                     data, please let us know immediately by contacting us via this e-mail address:  info@camsupportedliving.com.

15.       If you want detailed information from the Get Safe Online website on how to protect your information and your computers and devices against fraud, identity theft,                        viruses andmany other online problems, please visit https://getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. 

Data retention 

16.       Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes                                          outlined in this privacy policy or until you request that the data be deleted. 

17.       Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights 

18.       You have the following rights in relation to your data:

1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
2. Right to correct - the right to have your data rectified if it is inaccurate or incomplete.
3. Right to erase - the right to request that we delete or remove your data from our systems.
4. Right to restrict our use of your data - the right to "block" us from using your data or limit the way in which we can use it.
5. Right to data portability - the right to request that we move, copy or transfer your data.
6. Right to object - the right to object to our use of your data including where we use it for our legitimate interests.

19.       To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for                                      processing your data), please contact us via this e-mail address:  info@camsupportedliving.com.

20.       If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able  to refer your complaint to the relevant data                             protection authority. For the UK, this is the Information Commissioner's Office (ICO). 21. The ICO's contact details can be found on their website                                                         at https://ico.org.uk/.

            It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it. 

Links to other websites 

22.       This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of                                              these websites.

23.       This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using                                          them. 

Changes of business ownership and control 

24.      CAM SUPPORTED LIVING CIC may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of CAM                  SUPPORTED LIVING CIC Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner            or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

25.       We may also disclose data to a prospective purchaser of our business or any part of it.

26.       In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies 

27.       This website may place and access certain cookies on your computer. CAM SUPPORTED LIVING CIC uses cookies to improve your experience of using the                                     website and to improve our range of services. CAM SUPPORTED LIVING CIC has carefully chosen these cookies and has taken steps to ensure that your privacy                            is protected and respected at all times.

28.       All cookies used by this website are used in accordance with current UK and EU cookie law.

29.       Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your                                   consent to the placing of cookies, you are enabling CAM SUPPORTED LIVING CIC to provide a better experience and service to you. You may, if you wish, deny                               consent to the placing of cookies; however certain features of the website may not function fully or as intended.

30.       This website may place the following cookies:

Type of cookie                                          Purpose

Session Cookie                                         We use this session cookie to remember you and maintain your session whilst you  are using our website.

31.       You can fund a list of cookies that we use in the ‘cookies schedule’. 

32.       You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For                                              further details, please  consult the help menu in your internet browser.

33.       It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your                                          internet browser if you are unsure about adjusting your privacy settings.

34.       For more information generally on cookies, including how to disable them, please refer to https://allaboutcookies.org. You will also find details on how to                                        delete cookies from your computer.

General 

35.       You may not transfer any of your rights under this privacy policy to any other person.  We may transfer our rights under this privacy policy where we                                                  reasonably believe your rights will not be affected.

36.       If any court or competent authority finds that any provision of this privacy policy (or part  of any provision) is invalid, illegal or unenforceable, that provision or part-                        provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

37.       Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

38.       This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive              jurisdiction of the English and Welsh courts. 

Changes to this privacy policy 

CAM SUPPORTED LIVING CIC reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.